FOUNT Ultd. is a Canadian-based company, and all prices are listed and charged in Canadian Dollars (CAD). For customers paying in other currencies (including USD), the numerical amount displayed may appear higher due solely to currency denomination.

All currency conversions are handled automatically by your payment provider (credit card issuer, PayPal, etc.) at the prevailing exchange rate at the time of checkout. No additional charges or price increases are applied by FOUNT Ultd. beyond the listed CAD amount.

A pre-order constitutes the advance purchase of a title that is not yet physically in stock at the time of ordering. Pre-order periods may extend for several months and typically precede final production, printing, binding, and fulfillment. An estimated release and fulfillment date is provided on each product listing for reference only and reflects our best projection at the time of publication.

Due to the nature of independent and small-batch publishing, delays or variations in production and shipping timelines may occur. By placing a pre-order, customers acknowledge and accept that such changes do not constitute grounds for cancellation, refund, or dispute, except where required by applicable consumer protection laws.

Once a pre-order item has completed production and is ready to ship, customers will receive a shipment confirmation email with tracking information, in accordance with our standard order fulfillment procedures.

Please note that our webstore provider charges a non-refundable 3% transaction fee on all orders. As a result, any cancelled order or pre-order will incur a 3% refund fee to offset this charge.

Once the refund has been processed, kindly allow several business days for the funds to appear in your original method of payment.